A tankless water heater heats water on demand — you never run out, and you’re not paying to keep 50 gallons hot all day when nobody’s home. For the right household, it’s one of the highest-return upgrades in residential plumbing. But tankless installation is more involved than a tank swap, and sizing it wrong means a system that can’t keep up with your actual demand. MQ Plumbing handles tankless installation, conversion, and replacement across Mint Hill, Charlotte, and the surrounding metro — gas line work, venting, and permits included in the quote.

Conversion from Tank to Tankless

The most common job. We assess your gas supply line — tankless units draw significantly more BTUs than a tank during the heat cycle — configure the correct venting, pull permits, and install the right unit for your household size and hot water demand. We tell you upfront if a gas line upgrade is part of the job, not after the work starts.

Tankless Replacement

Replacing a failing or aging tankless unit. If the existing gas line and venting are correctly configured, a replacement is relatively straightforward. We inspect the existing infrastructure and tell you upfront if anything needs to be upgraded.

Repair & Descaling

Error codes, ignition failures, and reduced output. In the Charlotte area, mineral content in the water is moderate — tankless units benefit from periodic descaling to maintain efficiency and prevent premature failure. We service all major residential brands.

Is Tankless Right For Your Home?

Tankless makes sense when

Your household consistently runs out of hot water with a tank — multiple showers, simultaneous appliances, high daily usage.
Energy efficiency and lower monthly operating costs are a priority. Tankless uses up to 35% less energy than a standard tank for households at typical residential usage levels.
You're doing a renovation and have flexibility in the project scope to accommodate gas line and venting work.
You want a longer-lived system — tankless units routinely last 20+ years versus 10–15 for a tank.

Tankless may not be the right choice when

Your home has limited gas supply and the line upgrade cost would be significant.
You're in an all-electric home without gas service — electric tankless units have substantial electrical infrastructure requirements.
You need the lowest possible upfront cost and want the fastest resolution.
We assess your specific situation — gas supply, current venting, household hot water demand — and give you a straight answer before you commit to anything.

Not sure which fits your situation?

Call us and we'll walk through it — no obligation, no sales pitch.

Permits Pulled on Every Install

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Serving Charlotte Metro Since 2021

Licensed, Bonded & Insured

Upfront Written Pricing

Same-Day Service Available

What "Professional Installation" Actually Means

A gas tankless water heater draws 3–5 times more BTUs than a standard tank during the heating cycle. Most homes with older gas systems need a supply line upgrade to support that demand. We check your gas supply line as part of every tankless assessment and tell you upfront if an upgrade is part of the job.

Venting is the other factor. Tankless units vent combustion gases differently than tank heaters — direct-vent configurations, specific clearance requirements, and in some cases new penetrations to an exterior wall. We plan the venting route before the install, not after.

Signs It's Time to Call

Tankless water heaters use up to 35% less energy than a standard tank for households at typical residential usage levels. For a household that consistently runs out of hot water or prioritizes energy efficiency, the math usually works. For a household that uses very little hot water, the payback period on the higher upfront cost stretches out. We’ll walk through the numbers with you based on your actual usage.

Venting is the other factor. Tankless units vent combustion gases differently than tank heaters — direct-vent configurations, specific clearance requirements, and in some cases new penetrations to an exterior wall. We plan the venting route before the install, not after.

You Call, We Listen

Tell us what's happening — no hot water, strange noises, a leak, or you're just ready to replace an aging unit. We'll ask a few quick questions and get you on the schedule. Same-day slots are available for urgent situations.

We Diagnose and Quote On-Site

A licensed plumber arrives, inspects your current unit, and tells you exactly what's going on. Before any work begins, you get a written quote. That number doesn't change once you approve it — no "we found something else" surprises mid-job.

Work Done, Hot Water Back

We complete the installation or repair, test the system, clean up the work area, and haul away your old unit if it's being replaced. We pull permits where required and handle scheduling the inspection. You don't deal with any of it.

Certified Navien Installer

MQ Plumbing is a certified Navien installer, and Navien tankless systems make up a regular part of our installation and service work. If you've already decided on a Navien unit, our Navien tankless water heater installation and service page walks through sizing, installation, and maintenance specific to that brand.
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What Our Clients in Charlotte Are Saying

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Laura Kansburg profile picture
Laura Kansburg
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MQ Plumbing is truly the best out there . Plumbers who came were professional and did a great job to replace the water heater . Everything was left clean and tidy afterwards. They were polite, wore shoe covers to protect my floor, and explained the pricing upfront . Price was reasonable Highly recommended.
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Brian Chaffin profile picture
Brian Chaffin
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Very helpful with water pressure issue
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Brent Gildberg profile picture
Brent Gildberg
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Max and his crew did an excellent job replacing my water heater. It was in tight quarters and they protected walls and flooring. The installation of the piping was nice and clean. They did a good job of cleaning up when they were finished.
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Olivia Brady profile picture
Olivia Brady
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Max is the best! Highly recommend
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Dan Black profile picture
Dan Black
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Max and Peter at MQ Plumbing are the real deal! Extremely knowledgeable, professional, and on time from start to finish. They quickly addressed the issue, explained everything clearly, and delivered top quality work at a very reasonable price. Honest, reliable, and skilled, hard to find service like this nowadays! They had my basement sump pump up and running in less than half an hour. I highly recommend MQ Plumbing.
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Rama Narayan Raju Uddaraju
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We recently completed our basement project and hired MQ Plumbing for our full bathroom and whole-house water filtration system, and they did an outstanding job. The bathroom turned out beautiful with amazing attention to detail and high-quality workmanship. Our family is extremely happy with the final result. The whole-house Aquasana filtration system was also installed very neatly and professionally with a super clean and organized piping layout. Max was one of the best contractors we worked with during this project. He is professional, patient, and truly listens to every detail before starting the work. Unlike some contractors who become less responsive once the project begins, Max stayed responsive throughout and even came back twice after completion to make sure there were no leaks and that we were fully satisfied. You can clearly see that he takes pride in his work and cares about customer satisfaction. I would highly recommend MQ Plumbing and would definitely call Max again for any future plumbing needs.
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Joseph Dominguez profile picture
Joseph Dominguez
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Max and his team did an amazing job installing a tankless water heater in my home. Their work was professional, well-explained and came at a very reasonable price.
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T G
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Max was a great communicator and helped fixed a pressure valve. He raised the issue with us and explained to us the impact of not fixing. He was very professional and reasonable. Highly recommend his services!
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Colton Houston profile picture
Colton Houston
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Max is very professional, friendly and knowledgeable. He did a great job with all the plumbing work in our new build and was happy to help with additional changes and upgrades we requested. Everything from start to finish was precise and quality work. Would definitely recommend him for your new home plumbing work.
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Frequently Asked Questions

How much does tankless water heater installation cost in Charlotte, NC?
Total cost — unit plus all labor, gas line work if needed, venting, and permits — typically runs $1,500–$3,500. The unit itself ranges $700–$2,000 depending on capacity and brand. We give you a complete written quote before any work begins.
How long does installation take?
A straightforward tankless-to-tankless replacement takes 3–4 hours. A conversion from a tank system requiring gas line work and new venting takes a full day.
Does tankless installation require a permit?
Yes. Any water heater installation or gas line work in North Carolina requires a permit. We pull it, schedule the inspection, and handle all of it.
Will I actually have unlimited hot water?
A correctly sized unit delivers continuous hot water as long as demand doesn't exceed its flow rate. If you have a large household running two showers, a dishwasher, and a washing machine at the same time, the unit needs to be sized for that demand — or you need two units. We size the system for your actual usage, not a manufacturer's optimistic spec.
What brands do you install?
We install and service all major residential brands. We'll recommend what makes sense for your situation and budget rather than pushing one brand.

Ready to upgrade to tankless?

MQ Plumbing handles the full job — unit, gas line, venting, permits — across Charlotte, Mint Hill, Matthews, Waxhaw, Weddington, and the surrounding metro.