Plumbing Services in Matthews, NC

connect outlet for gas grill

MQ Plumbing serves Matthews from our base in Mint Hill — a short drive down Matthews-Mint Hill Road. We handle the full range of residential and commercial plumbing for Matthews homeowners and businesses, from same-day water heater replacements to larger projects like whole-home repiping and sewer line work. When you call, you reach us directly.

Why Concord Homeowners

Choose MQ Plumbing

tankless water heater

Matthews is a mature suburban community with most of its housing stock built between the 1970s and early 2000s. That age range comes with predictable plumbing patterns, and we’ve seen most of them.

 

Polybutylene pipe — the most common call we get from Matthews

Homes built in Matthews between the late 1970s and 1995 have a high likelihood of polybutylene supply lines. Polybutylene was the standard plastic pipe of that era, and it’s been failing throughout the Charlotte metro for the past 15–20 years. The failure mode is degredation of the pipe material and fittings from exposure to chlorinated water — it doesn’t leak slowly, it fails. We handle polybutylene replacement throughout Matthews and know the neighborhoods where it’s most common.

 

Galvanized steel in older homes

The oldest Matthews neighborhoods — homes built before 1970 — may have galvanized steel supply lines. Galvanized corrodes from the inside out over decades. The signs are rust-colored water, reduced pressure at fixtures (the pipe narrows as corrosion builds up), and leaks at threaded joints. By the time these symptoms appear, the corrosion is typically system-wide.

 

Water heater replacements

Original water heaters from 1990s and early 2000s construction are reaching and exceeding their expected lifespan throughout Matthews. We do a significant number of same-day replacements for Matthews homeowners — tank units that failed overnight or over a weekend.

 

Sewer line issues

The clay soil in Mecklenburg County moves with moisture changes, and sewer lines in older Matthews neighborhoods show it — settled joints, cracked pipe, root intrusion from mature trees. Slow drains that affect multiple fixtures, gurgling sounds, and sewage odors in the yard are the typical signs.

Mecklenburg County

Permits

Matthews is incorporated within Mecklenburg County's permitting jurisdiction. Water heater replacements, gas line work, sewer connections, and water line work all require permits. We pull every required permit, coordinate with county inspectors, and make sure the work is on record. Unpermitted plumbing is one of the most common disclosure issues in Matthews real estate transactions — it comes up in inspections and can complicate or delay closings.

They talk about us

Google reviews

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Laura Kansburg profile picture
Laura Kansburg
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MQ Plumbing is truly the best out there . Plumbers who came were professional and did a great job to replace the water heater . Everything was left clean and tidy afterwards. They were polite, wore shoe covers to protect my floor, and explained the pricing upfront . Price was reasonable Highly recommended.
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Brian Chaffin profile picture
Brian Chaffin
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Very helpful with water pressure issue
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Brent Gildberg profile picture
Brent Gildberg
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Max and his crew did an excellent job replacing my water heater. It was in tight quarters and they protected walls and flooring. The installation of the piping was nice and clean. They did a good job of cleaning up when they were finished.
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Olivia Brady profile picture
Olivia Brady
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Max is the best! Highly recommend
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Dan Black profile picture
Dan Black
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Max and Peter at MQ Plumbing are the real deal! Extremely knowledgeable, professional, and on time from start to finish. They quickly addressed the issue, explained everything clearly, and delivered top quality work at a very reasonable price. Honest, reliable, and skilled, hard to find service like this nowadays! They had my basement sump pump up and running in less than half an hour. I highly recommend MQ Plumbing.
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Rama Narayan Raju Uddaraju profile picture
Rama Narayan Raju Uddaraju
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We recently completed our basement project and hired MQ Plumbing for our full bathroom and whole-house water filtration system, and they did an outstanding job. The bathroom turned out beautiful with amazing attention to detail and high-quality workmanship. Our family is extremely happy with the final result. The whole-house Aquasana filtration system was also installed very neatly and professionally with a super clean and organized piping layout. Max was one of the best contractors we worked with during this project. He is professional, patient, and truly listens to every detail before starting the work. Unlike some contractors who become less responsive once the project begins, Max stayed responsive throughout and even came back twice after completion to make sure there were no leaks and that we were fully satisfied. You can clearly see that he takes pride in his work and cares about customer satisfaction. I would highly recommend MQ Plumbing and would definitely call Max again for any future plumbing needs.
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Joseph Dominguez profile picture
Joseph Dominguez
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Max and his team did an amazing job installing a tankless water heater in my home. Their work was professional, well-explained and came at a very reasonable price.
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T G profile picture
T G
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Max was a great communicator and helped fixed a pressure valve. He raised the issue with us and explained to us the impact of not fixing. He was very professional and reasonable. Highly recommend his services!
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Colton Houston profile picture
Colton Houston
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Max is very professional, friendly and knowledgeable. He did a great job with all the plumbing work in our new build and was happy to help with additional changes and upgrades we requested. Everything from start to finish was precise and quality work. Would definitely recommend him for your new home plumbing work.
FAQs

Plumbing FAQs

How do I know if my Matthews home has polybutylene pipes?
The quickest indicator is pipe color — polybutylene is typically gray (though occasionally blue or black). It's usually visible under sinks, near the water heater, and at the main shutoff. If you're not sure, we can check during any service call. Your home inspection report from when you bought the property may also note it.
My water heater is 12 years old and still working. Should I replace it?
At 12 years, you're in the range where replacement makes sense to consider — not because it's failing yet, but because a planned replacement on your schedule is far less disruptive than an emergency replacement when it finally goes. We can give you an honest assessment of what to expect from your current unit when we're on-site.
Do you serve all of Matthews?
Yes. We serve the full Matthews area including the 28104 and 28105 zip codes and surrounding communities.
Can you handle a same-day water heater replacement in Matthews?
In most cases, yes for standard units. Call (980) 900-7649 and we'll confirm current availability.

MQ Plumbing serves Matthews from our Mint Hill base.

Licensed, insured, and permitted through Mecklenburg County. Same-day service available for urgent situations.

Backflow preventer installation